One of the services that TheeDesign provides is website hosting which includes email accounts. You can access your email by going to your website url and adding /webmail to end. For example, www.mydomain.com/webmail. You can also set up your email account in Microsoft Outlook. The following are step by step instructions for setting up email accounts in MS Outlook for Windows. If you have any trouble setting up your email, please send us a support request at www.theedesign.com/support and we’ll be happy to help you!

Steps to Set Up Email in Outlook for Windows

Step One: Add a New Account

In Outlook, go to File > Info > Add Account

Outlook for Windows - Add Account


Step Two: Enter Your Login Credentials

Enter your name, email address, and password that was provided to you by our team. Then click Next. Your email will now try to configure itself automatically.

Outlook for Windows - Edit Account Info


Step Three: Go To Account Settings

Now let’s check your server settings. Go to File > Info > Account Settings

Outlook for Windows - Account Settings


Step Four: Select Your Email Account

Double click on the email account you want to check

Outlook for Windows - Click Email Account


Step Five: Enter The Incoming and Outgoing Mail Server Info

If TheeDesign is hosting your email, make sure that BOTH the incoming and outgoing servers are mail.yourdomain.com (for example, mail.theedesign.com). Then click More Settings.

Outlook for Windows - Check server settings


Step Six: Make Sure The Outgoing Server Requires Authentication

  • Click the Outgoing Server tab.
  • Check your outgoing server settings and make sure the box for “My outgoing server (SMTP) requires authentication” is checked.
  • Use the same settings as your incoming mail server. (No need to re-enter your username and password)
  • Click OK

Outlook for Windows - Server Settings


Step Seven: Check Your Server Ports

  • Click on the Advanced tab and check your port settings.
  • 143 for incoming and 25 for outgoing. Click OK.

Outlook for Windows - check your port settings


Step Eight: Last Step! Send Test Message

Click Next on the Account screen and then Outlook will send you a test message and confirm that your email has been set up!

Outlook for Windows - Next to Finish


Looking for an experienced web design agency that can create a professional looking website for you that is search engine friendly and easy to manage? Contact our award-winning web designers and internet marketing professionals in Raleigh, NC at 919-341-8901 or schedule a complimentary consultation and website review.